CAC - Youth WINS


2247 Western Ave
Knoxville, TN 37921

(865) 546-3500


Youth Program (232) xxSSO


The Knoxville-Knox County Community Action Committee Homeward Bound Youth WINS program is specifically designed to provide case management services to homeless youth ages 18-24. Homeward Bound's Youth WINS (When In Need of Services) Program provides case management services to enable stable housing, education, employability, access to mainstream benefits, budget management, and life skills training. It also provides financial assistance with rental and utility arranges, deposits, and first month's rent as available.
Primarily targets youth ages 18-24 who are unsheltered and living on the streets or other places not meant for human habitation.


Monday through Friday 8 a.m. to 4:45 p.m.

Intake Process:

All referrals must be directed through Homeward Bound and will be assigned to the appropriate case manager. Primary Referral "Case/Care Management Referral." You can add a note in the "Need" about specifics.

Materials required for intake include:
- Verification of Homelessness (for Homeless Assistance),
- Eviction or Detainer Notice (for Homeless Prevention Assistance),
- Proof of Household Income, and
- If Domestic Violence Victim, order of protection or letter from agency that can verify status preferred but self declaration accepted.

Program Fees:



Translation services are available.


- For Homeless Assistance: Household must meet HUD's Literally Homeless Definition and not have any other social or financial supports available to help regain housing.

- For Homeless Prevention Assistance: Assistance available to households with families with children whose household income must be at or below 30% of Area Median Income who are at risk of losing their housing in the next 21 days and no appropriate subsequent housing options have been identified and no alternative social or financial supports for assistance are available.

Handicap Accessible?


Is Shelter?


Address Listings

Physical (Primary)

2247 Western Ave
Knoxville, TN 37921

P.O. Box

P.O. Box 51650
Knoxville, TN 37950-1650


Kristine Inboden-Townsend

Primary Contact

Youth WINS Program Coordinator

(865) 546-3500

Phone Numbers


(865) 546-3500


(865) 637-9146

Legal Status:

Public Service

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Knox County
      • Knoxville
Edit Service DetailsClick here to see this service (PH-1000) and related services within the Service Tree.

Send profile information to an email address.

Provide your email address to receive information about CAC - Youth WINS.


Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about CAC - Youth WINS.


Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

Want to save this page for later?
Create a free account!