Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Case/Care Management

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Companionship

Programs that provide friendship and shared activities and/or appropriate role models for individuals who suffer from lack of company, loneliness or social isolation; who need emotional support from a "buddy" to cope with a difficult life situation; who need practice conversing in English; or who lack the companionship and guidance of an adult or figure or peer role model.

Family Based Services

Programs that provide a wide variety of social services that are designed to support healthy family development, improve the family's ability to resolve problems (such as poverty, unemployment, ill health, homelessness, substandard housing, educational difficulties, substance abuse, adolescent pregnancy, delinquency and physical and developmental problems) and prevent the need for unnecessary placement of children in foster care, group homes, inpatient substance abuse or mental health treatment programs, residential training schools or other alternative environments when family problems reach crisis proportions. Services may include home visiting services that focus on public health issues (especially prenatal), mental health and substance abuse counseling, home management instruction, success in a child care setting, parenting skills development, stress management, tutoring, pregnancy awareness and AIDS awareness; may be available to the community at large, to families at risk for dissolution or those currently in crisis; and may be offered by a single agency or a coalition of agencies that have agreed to provide services according to a coordinated case plan.

Personal Enrichment

Programs that provide assistance for people who want to enhance their lives and achieve their potential as individuals through analysis of life goals, evaluation of lifestyles and relationships, elimination of unnecessary stress and modification of behavior and attitudes to facilitate achievement of personal objectives.

Placements for Children and Youth

Programs that provide alternative living arrangements for children and youth who have been neglected, abused or abandoned, who have had contact with the juvenile justice system, or who have a disability, and are no longer able to live with their families; or which conduct an evaluation of current placements to determine whether a change is warranted.

Protective Services

Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.

Street Outreach Programs

Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.

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